Contact Us

We're here to help

Have a question about your order, one of our products, or anything else? The Lavinem support team is happy to help.

We typically reply within 12–24 hours on business days (Monday–Friday, 9:00–17:00 CET).

Tracking a parcel? Start at Track your order — most questions are answered there in under a minute.

Business information

Lavinem is a brand of XP Onderneming.

  • Company: XP Onderneming
  • Chamber of Commerce (KvK): 95426477
  • VAT number: NL004771069B24
  • Registered address: Ten Katestraat 35, 6531 EE Nijmegen, Netherlands
  • Email: info@lavinem.com
  • Phone: +31 6 87215567

The registered address above is an administrative address, not a returns address. Return instructions and the correct return address are issued by our support team after a return is approved.